Privacy Policy

Last updated: January 2024

EGFULFILL (“we”, “us”) respects your privacy. This policy explains what information we collect, how we use it, and the choices you have. It applies to our website, dashboards, and services.

Information we collect

Account details (name, email, store connections), order and fulfillment data, uploaded designs, and basic usage/analytics needed to operate the platform. We do not sell your personal information.

How we use it

To process and fulfill orders, sync your connected stores, provide support, prevent fraud, and improve the product. We process data on the lawful bases of contract performance and legitimate interest.

Cookies & analytics

We use essential cookies to keep you signed in and aggregate analytics to understand usage. You can control non-essential cookies through your browser settings.

Sharing & third parties

We share data only with processors that help us run the service (e.g. payment, shipping, and hosting providers) under appropriate data-protection terms, or where required by law.

Your rights

You may access, correct, export, or delete your personal data, and object to certain processing. Contact us to exercise these rights; we respond within applicable legal timeframes.

Data retention

We keep data for as long as your account is active and as needed to meet legal, tax, and accounting obligations, then delete or anonymize it.

Questions? Contact us at legal@egfulfill.com.