Chat
EN
8
$0.00
New
Manual order
Create from scratch
Sync from platforms
Shopify, Etsy, WooCommerce…
P
Phan
phanmylinh04…
New message
Inbox
Notifications
EG
EGFULFILL Support
Now
Hi Phan! How can we help today?
BI
Billing Team
Apr 19
Your invoice for April has been sent.
No notifications yet
Broadcasts from the factory will show up here.
AN
Anna (Design)
● Online
Rename conversation
Today · Apr 27
Hey! The new hoodie mockup is ready — just uploaded it to Design Lab. Can you review before we push to Etsy?
Anna · 9:12 AM
Perfect timing! I'll check it now. Is it the blue colorway or all variants?
You · 9:14 AM
All variants — black, navy, and the new forest green. Looks really clean.
Anna · 9:15 AM
Green looks amazing. Approved — go ahead and add it to the product catalog. Let's target the Etsy launch for Friday.
You · 9:18 AM
Done! I'll set up the listing draft. Should have it ready by Wednesday for your final review.
Anna · 9:20 AM
📋
Order dispute — #FF-8810
EGFULFILL Support · Resolved · Apr 20, 2026
Resolved
Apr 20, 2026
Hi, order #FF-8810 was delivered damaged. Can you help arrange a reprint?
You · 10:02 AM
Hi Phan! We're sorry to hear that. Can you share a photo of the damage so we can process the reprint right away?
EGFULFILL Support · 10:08 AM
Sent! [photo attached]
You · 10:11 AM
Got it — reprint approved. You'll see a new fulfillment entry for #FF-8810R within the hour. No cost to you.
EGFULFILL Support · 10:14 AM
✓ Conversation resolved
New message
Pick one person, or select several to start a group.
No one selected
Start conversation